Common Questions

How do I receive my Certificate after viewing a course?

After watching a video course the "Take Certification Quiz" will become available. Complete the quiz and survey to receive your certificate for this course.

How do I print my Certificates?

Certificates can be found on the individual course page or in the "My Usage" part of you "My Profile". Click to Download the PDF certificate and Print as needed.

Use the "Forgot Password" option in the log in menu or email us at onlinepd@teq.com

Certification tracks are multiple courses that are tracked together to receive a Teq Digital Teacher Certification in a variety of Topics. To complete the Certification Track you must watch all videos associated with the track, complete all quizzes with each video and submit associated assignments to each course that is part of the Certification Track.

Courses with Assignments will have an assignment tab underneath the video. You can upload assignments by commenting and uploading files using the "Browse" and "Submit" buttons.

Navigating to any upcoming course in the "Course Calendar" will allow you to view the course description and register.

Can I view a course after it is broadcasted? Yes, all of our live broadcasts are archived and available in the "Course Library" 24-48 hours after their initial broadcast.

When will my Assignment be graded?

We review assignments on Wednesdays and Fridays every week.

If a playlist has been created and shared by your School or Districts administrators you can find it in your "My PD Plan". https://onlinepd.teq.com/users/plan/recommended

How do I create a Free account?

You can create a free account by visiting opd.teq.com/getting started or by clicking sign up as a basic user on the pricing page https://onlinepd.teq.com/pricing

This means you already have an account, use the "Forgot Password" option or email us at onlinepd@teq.com to help you access your account.

Once you create a free account at opd.teq.com/gettingstarted you will be brought to a page with our most popular free content. Or if you sign up as a basic user at https://onlinepd.teq.com/pricing you can also visit the "Course Library" and filter the "Type" to "Free" you can see all of our Free content.

You can access your account info by clicking on “My Profile” and selecting the “My Account” link

Use the red nOw Instructional Support option on the right side of the page to connect with our team.

The video call requires an enabled microphone and web camera. It will also only work on Google Chrome and Mozilla Firefox. All other support options work on all web browsers and devices.

We are available from 8am-5pm Eastern Time.

Check with your network administrator and test your available bandwidth.

First, Check to see if the certificate was generated in the "Completed" section of your "My Usage. If not, use the red nOw Instructional Support option on the right side of the page to connect with our team.

Try to use the latest browser versions available, check with your network administrator and test your available bandwidth. Or Use the red nOw Instructional Support option on the right side of the page to connect with our team. We will assist you with the issue and make sure you receive the certificate for the course.

When I play a video it says the video is blocked or will not play.

It is possible that your school's network has blocked our video player. In order to view archived courses you must be able to access videos from Flowplayer.com. We can speak with your network admin if you need to connect us.

Digital Online Certifications

Below are some popular Digital Teacher Certifications that are available as a series of online courses. Click on a logo to start your certification track today!